Important Contacts

The contacts below are available for any questions, concerns, or problems that you may have.

Department of Public Safety

Department of Public Safety
3201 Arch Street  Suite 350
Philadelphia, PA 19104

Drexel Police

Drexel University Department of Public Safety Contact Directory

(215) 895-2222 — Emergency

(215) 204-6493 — Confidential Crime Tip line, 24 hours

PECO

Pay your electric bill

(800) 841-4141 — Natural gas or electric emergencies

(800) 494-4000 — Customer service, 8am to 5pm Monday through Friday, 9am to 1pm Saturday

PGW

Pay your gas bill

(215) 235-1212 — Gas leaks and emergencies

(215) 235-1000 — Customer Service: Billing & General Information, Special Programs

Transportation (Septa / Drexel Bus Service

Water Department

Pay your water bill

(215) 685-6300 Water and Sewer Emergencies, Water and Sewer Service Inquiries, Water Quality Information, Taste and Odor Complaints, Open Hydrants, Inlet Cleaning, PWD Speakers Bureau, Water Conservation Programs (CAP), Automatic Meter Reading Installations and Inquiries

(215) 686-6880 – Water and Sewer Billing Inquiries and Billing Assistance Programs

(215) 685-4901Homeowner’s Emergency Loan Program (HELP)

(215) 685-6143 – Stormwater Billing Questions